Services
Every engagement ends with something your team owns
We don't promise support. We name the artifact: the measurement framework, the engagement protocol, the prompt library, the dashboard. Three tiers form one journey, and you own everything we build.
Tier 1 · Diagnose
Strategic Clarity Sprint
A diagnostic across strategy, measurement, and engagement. We find where the plan and the practice diverge, and why, before you invest in fixing the wrong problem.
Walk into your next board meeting able to name exactly where strategy and practice diverge — and what to do about it.
Symbolic-to-Structural Assessment
Do your equity commitments live in statements, or in governance, power, budgets, incentives, protection for dissent, and evidence? A scored audit of where commitment actually sits.
Know, with a score attached, whether your equity commitments live in your bylaws or just your website.
Applies the Symbolic-to-Structural Index, one of our four frameworks.
Evaluability Assessment
Before you spend a dollar evaluating, know what you're evaluating for. We assess whether your program's goals, target population, and intended outcomes are defined tightly enough to measure, and what it would take to get there.
Stop spending evaluation dollars on a program that isn't ready to be evaluated.
Knowledge Infrastructure Audit
How your organization creates, stores, and loses knowledge, and where AI fits without the hype. Includes an honest readiness assessment your board can act on.
Replace AI anxiety with an honest map of where it actually helps — and where it doesn't.
Why start with a diagnostic? Every Tier 1 engagement names the Tier 2 build it would inform, so nothing we learn goes to waste.
Tier 2 · Build
Outcome measurement systems
Metrics that answer the question that matters, is anyone better off, designed for your actual data capacity, not an idealized one.
Answer the one question funders actually ask: is anyone better off?
Program Evaluation and Learning System
Did anyone end up better off? We evaluate both how the program ran and what changed for the people it serves, then build the improvement cycle so findings feed the next decision instead of the shelf.
Turn your next evaluation into a decision, not a shelf.
Stakeholder engagement architecture
Processes where the communities most impacted shape strategy from the start, with documentation that holds up in public and in audit.
Build community input into the plan from day one — not review it after the fact.
Community-accountable strategic planning
Plans that are realistic, measurable, and built to survive contact with your community, because they helped write them.
Write a plan your community would recognize as theirs.
AI-augmented knowledge infrastructure
Most organizations use AI as a search bar. We build the operational layer: prompt libraries, workflow templates, output pipelines, and the training to run them.
Give your team a system that survives the intern's last day, the funding cycle turning over, and the ED's first year.
Data storytelling and narrative systems
Complexity translated into narratives that move boards, funders, and neighbors, with templates your team reuses long after we leave.
Make the board stop skimming and start asking questions.
Tier 3 · Sustain
Advisory partnership
Monthly strategic counsel plus maintenance of the systems we built together. Insurance on the investment you already made.
Never lose the ground you paid to gain.
Learning partner
For foundations and collaboratives: evaluation and improvement cycles that change strategy, not just satisfy boards. We sit inside the work, not above it.
Make your evaluation cycle change strategy, not just satisfy the board.
Knowledge infrastructure stewardship
Quarterly updates to your AI systems, new workflow development, and refresher training as your work and the tools evolve.
Keep the system current instead of watching it go stale like the last one did.